Frequently Asked Questions

After installing the toner cartridge, you need to reset the drum unit to ensure normal use.

When the Printer Prompts “Non Brother/HP/CanonToner”, please click “Yes/OK” for normal use.

When the Printer Prompts "445,446" or "Cartridge Error", please restart the printer for normal use.

You need to disable the printer's automatic update feature to ensure proper operation of compatible toner cartridges.

If the printer prompts "Replace Toner", you can replace a toner cartridge with a different serial number for normal use.